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Support for Parents

Free Online Solihull Courses

Doncaster Community Hub

Doncaster Community Hub will provide:

• Helpline available 7 days a week from 8.00am to 8.00pm - Telephone: 01302 430300 – anyone can ring this if they are or know of someone who is vulnerable and has no other support

• Practical support such as urgent food supplies, shopping, hot food, collection of medication etc will be a priority

• Online chat, signposting and connecting people to other groups and volunteers to provide advice on exercising at home, keeping connected or just for regular contact 

• A proactive team who will be calling vulnerable people to see how they are and find out if they need any support

• Helping to co-ordinate volunteers - collecting information about what voluntary and community sector can offer and supporting and co-ordinating voluntary effort

• There is also an email address: enquiries@dncommunityhub.org.uk and a web site: www.dncommunityhub.org.uk.


Support from Energy Companies


Tell your supplier if you can’t get to a shop to top up because you’re ill with coronavirus or following guidance to ‘self-isolate’. You’ll find their contact details on their website or on your bill.

They’ll try to help you find other ways to keep your energy supply connected. For example: 

  • let someone else top up for you
  • add funds to your account
  • send you a pre-loaded top-up card


Citizens Advice website says: You’ll need to pay back any credit your supplier gives you - ask them when and how you’ll need to do this.


The supplier info I’ve got so far:

  • Switch2 – register for online payments. If unable, a one off credit of £20 will be added to accounts
  • Great North Energy – current emergency credit is £5 but they’re considering increasing it. Keep an eye out for updates on their website
  • Big Six – contact and advise that self-isolating and they will send out 2 weeks’worth of gas/electricity or top up if on a smart meter

o   British Gas                0333 202 9802

o   EDF                            0333 200 5100

o   EON                           0345 052 000

o   Npower                      0800 073 3000

o   Scottish Power         0800 027 0072

o   SSE                            0345 026 2658